Privacy Policy

This Privacy Policy explains how Max Amini Entertainment and its affiliated production company Abstraction Media Inc. (collectively "we," "us," or "our") collect, use, share, and protect information about visitors and users of maxamini.com, related sign-up forms, email marketing programs, and SMS/text message campaigns (collectively, the "Services"). By using the Services you agree to the practices described in this policy.

Abstraction Media Inc. is the production company behind Max Amini's projects, shows, and content. Both entities operate under this single policy in connection with maxamini.com.

1. WHO WE ARE

Max Amini Entertainment operates maxamini.com and manages audience-facing services including ticketing, email marketing, and SMS programs. Abstraction Media Inc. is the production entity behind Max Amini's shows, tours, and creative projects. For purposes of data protection law, Max Amini Entertainment is the primary data controller for information collected through this website.

Contact for all privacy matters: support@amediainc.com

2. INFORMATION WE COLLECT

2.1 Information You Provide Directly

  • Full name and email address

  • Mobile phone number (when you opt in to SMS communications)

  • Billing name and purchase history (for ticket or merchandise transactions)

  • Messages, inquiries, and feedback you submit to us

  • SMS and email opt-in records, including date, time, and method of consent

2.2 Information Collected Automatically

  • IP address and approximate geolocation derived from it

  • Browser type, version, and operating system

  • Device identifiers and mobile advertising IDs

  • Pages visited, session duration, referring URL, and clickstream data

  • Cookie identifiers and similar tracking technology data (see Section 7)

2.3 Information From Third-Party Platforms

  • Ticket and registration data from venue platforms, Ticketmaster, and other partner ticketing providers

  • Email engagement data (opens, clicks) from Brevo and Mailchimp

  • SMS delivery and engagement data from Twilio and other messaging providers

  • Ad click and conversion data from Meta (Facebook/Instagram) and Google

  • Payment confirmation from payment processors --- we do not store full card numbers

3. HOW WE USE YOUR INFORMATION

  • To fulfill ticket orders and send event confirmations and updates

  • To send transactional emails such as receipts and account alerts

  • To send marketing emails to subscribers who have opted in

  • To send SMS/text messages exclusively to numbers with documented written TCPA consent (see Section 4)

  • To analyze site usage, improve content, and optimize the Services

  • To run retargeting advertisements on Meta, Google, and partner platforms

  • To comply with applicable law, prevent fraud, and enforce our Terms of Use

  • To respond to privacy rights requests under CCPA, GDPR, TDPSA, FDBR, and other applicable laws

4. SMS / TEXT MESSAGE MARKETING

⚠ TCPA NOTICE: Sending promotional SMS messages without documented written consent can result in statutory damages of $500 to $1,500 per message under the Telephone Consumer Protection Act (47 U.S.C. § 227).

By providing your mobile phone number and affirmatively checking an SMS opt-in box, completing a keyword opt-in, or signing an in-person consent form, you expressly consent in writing under the TCPA to receive recurring automated marketing text messages from Max Amini Entertainment at the mobile number provided. Consent is never a condition of any purchase.

4.1 Program Details

  • Message frequency: approximately 2--6 messages per month; frequency may vary around tours and events

  • Content: show announcements, presale access, exclusive offers, event reminders

  • Delivery is handled via Twilio and other authorized messaging service providers

4.2 How to Opt Out

  • Reply STOP to any message --- you will receive one confirmation and no further messages will be sent

  • Reply HELP for assistance

  • Email support@amediainc.com to manage your preferences at any time

4.3 Message & Data Rates

Standard message and data rates from your wireless carrier may apply. We are not responsible for charges from your carrier. Supported on all major U.S. carriers.

4.4 Consent Records

We retain records of your SMS opt-in --- including date, time, IP address, and method of consent --- for a minimum of five (5) years to satisfy TCPA compliance requirements.

5. EMAIL MARKETING

If you subscribe to our email list, you will receive promotional communications. You may unsubscribe at any time by:

  • Clicking the "Unsubscribe" link in any marketing email

  • Emailing support@amediainc.com with "UNSUBSCRIBE" in the subject line

We honor unsubscribe requests within ten (10) business days. Transactional emails --- receipts, event alerts, account notices --- are not subject to marketing opt-out. Email campaigns are delivered via Brevo and Mailchimp; those platforms process your email address under their own privacy policies.

6. DATA SHARING AND THIRD-PARTY VENDORS

We do not sell your personal information. We share data only as described below.

6.1 Service Providers

  • Brevo --- email marketing platform

  • Mailchimp --- email marketing platform

  • Twilio --- SMS and messaging delivery

  • Ticketmaster, venue-operated platforms, and other authorized ticketing partners --- event registration and ticket sales

  • Payment processors (e.g., Stripe) --- payment authorization; we do not store full card data

  • Google Analytics and Meta Pixel --- website analytics and advertising

  • Cloud hosting and infrastructure providers

Each provider is contractually bound to use your information only as directed by us and consistent with applicable law.

6.2 Abstraction Media Inc.

As the production company behind Max Amini's shows and projects, Abstraction Media Inc. may access event and audience data for production planning, show promotion, and business operations. Abstraction Media processes such data under the terms of this Privacy Policy and applicable data processing agreements.

6.3 Legal Requirements

We may disclose information to law enforcement, regulators, or courts when required by applicable law, court order, or to protect our legal rights.

6.4 Business Transfers

In a merger, acquisition, or asset sale, personal information may transfer to a successor entity. We will notify affected users by email or prominent website notice if their data becomes subject to a different privacy policy.

7. DATA RETENTION

We keep personal information only as long as necessary for the purposes collected, or as required by law.

  • Contact and inquiry data: 2 years from last interaction

  • Purchase and transaction records: 7 years (legal and accounting requirements)

  • Email marketing opt-in records: duration of subscription + 3 years

  • SMS opt-in consent records: 5 years (TCPA compliance)

  • Cookie and analytics data: up to 26 months

  • Security and access logs: 12 months

After retention periods expire, data is securely deleted or anonymized. You may request earlier deletion subject to legal retention obligations (see Section 9).

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 Types of Cookies We Use

  • Strictly Necessary --- required for core site functionality; cannot be disabled

  • Analytics --- help us understand how visitors interact with the site (e.g., Google Analytics)

  • Marketing / Advertising --- used to serve targeted ads via Meta Pixel and Google Ads

  • Preference --- remember your settings and choices

8.2 Your Cookie Choices

  • US Visitors: manage analytics and advertising cookie preferences via the Cookie Settings link in the site footer

  • EEA/UK Visitors: under GDPR we will not place non-essential cookies without your affirmative consent. A consent banner will appear on first visit; you may change your preferences at any time via Cookie Settings

  • Browser Controls: most browsers allow you to refuse or delete cookies via browser settings

  • Opt-Out Tools: Google Analytics Opt-Out (tools.google.com/dlpage/gaoptout), NAI (optout.networkadvertising.org), DAA (optout.aboutads.info)

Disabling certain cookies may affect site functionality.

9. DATA SECURITY AND BREACH NOTIFICATION

We implement reasonable administrative, technical, and physical safeguards including TLS encryption in transit, role-based access controls, and regular security assessments. No internet system is completely secure.

9.1 Breach Notification

In the event of a security breach affecting your personal information, we will notify:

  • New York residents without unreasonable delay, consistent with the NY SHIELD Act (General Business Law § 899-aa)

  • California residents as required by California Civil Code § 1798.82

  • EEA/UK individuals and the relevant supervisory authority within 72 hours of becoming aware of a breach posing risk to individuals, under GDPR Article 33/34

  • Texas and Florida residents as required under TDPSA and FDBR respectively

Notice will be delivered by email to the address on file, or by substitute notice as permitted by law.

10. YOUR PRIVACY RIGHTS

10.1 California Residents (CCPA / CPRA)

California residents have the right to: know what personal information we collect and how it is used; request deletion of personal information; request correction of inaccurate data; opt out of sale or sharing (we do not sell data, but we do engage in cross-context behavioral advertising --- you may opt out via our Do Not Sell or Share page or by enabling a GPC signal); limit use of sensitive personal information; and be free from discrimination for exercising these rights.

To submit a verifiable consumer request, email support@amediainc.com. We will respond within 45 days (extendable by 45 days, maximum 90 days). We will verify your identity before processing. Authorized agents may submit requests with your written permission.

Categories of personal information collected: identifiers (name, email, phone, IP address); commercial information (purchase history); internet/network activity (pages visited, device data); geolocation data (approximate, derived from IP); and inferences drawn from the above.

10.2 EEA and UK Residents (GDPR / UK GDPR)

You have the right to: access your personal data; rectify inaccurate data; erase data under certain conditions; restrict processing; receive your data in portable format; object to processing based on legitimate interests; and withdraw consent at any time without affecting prior processing.

Email support@amediainc.com to submit a request. We respond within 30 days (extendable to 60 days for complex requests). You may also lodge a complaint with your supervisory authority --- in the UK, the ICO (ico.org.uk); in the EU, your national authority.

Legal bases for processing: consent (Art. 6(1)(a)); contractual necessity (Art. 6(1)(b)); legal obligation (Art. 6(1)(c)); legitimate interests (Art. 6(1)(f)).

10.3 Texas Residents (TDPSA --- effective July 1, 2024)

Texas residents may access, correct, delete, and obtain a portable copy of personal data, and opt out of targeted advertising, sale, and solely automated profiling with significant effects. Email support@amediainc.com. Response within 45 days (extendable by 45 days). To appeal a denial, reply to the decision email with "TDPSA APPEAL" in the subject line.

10.4 Florida Residents (FDBR --- effective July 1, 2024)

Florida residents may access, correct, delete, and port personal data, and opt out of targeted advertising, sale, and certain profiling. Email support@amediainc.com. Response within 45 days (extendable by 60 days). To appeal, email support@amediainc.com with "FDBR APPEAL" in the subject line.

10.5 Nevada Residents

We do not sell personal information as defined under Nevada Revised Statutes Chapter 603A. Nevada residents may direct a do-not-sell request to support@amediainc.com.

11. CHILDREN'S PRIVACY

The Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn such information was collected, we will delete it promptly. To report a concern, contact support@amediainc.com.

12. INTERNATIONAL DATA TRANSFERS

Personal data may be transferred to and processed in the United States. For EEA/UK residents, transfers are made under Standard Contractual Clauses approved by the European Commission or the UK International Data Transfer Agreement, as applicable.

13. CHANGES TO THIS POLICY

We may update this policy periodically. The revised policy will be posted here with a new effective date. For material changes, we will provide at least 30 days' advance notice by email or prominent website notice.

14. CONTACT

For GDPR/UK GDPR inquiries you may also contact us at the email above. We aim to respond to all privacy inquiries within 5 business days.